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Frequently Asked Questions
Do you have a shop or physical retail presence anywhere? No, just here through the internet
What is Acrylic? Acrylic is a useful, clear plastic that resembles glass, but has properties that make it superior to glass in many ways. It's 50% lighter than glass, has a greater transparency rate and of paramount importance to us is; it can be easly cut with a laser, I am not able to laser cut glass, Acrylic is tuffer than glass, but if dropped on a hard surface it might still break, however it will not shatter like glass, so it is safer to use and hardier to transport
Can I get a larger size Key? I just make the one size. My concern is to get the keys delivered in a timely fashion in New Zealand and Worldwide without getting damaged in the mail. To that extent I use specially made packaging. I do not have suitable packaging for different sizes.
I want a key with a different age on it? No problem, any age is possible and there is no extra cost
Can I get extra engraving? Yes you can. Name and Date of Birth engraving is free, any additional engraving is by negotiation and an extra cost may incur.
Whereabouts' on the key, does the free engraving go? On most keys It fits in the clear space, between the base and the bottom of the key. Should you require a change of position, an extra cost may incur.
Is the Engraving Coloured? Or can I have my engraving coloured? The Free Engraving is normally a distinct Silver/white finish on the clear area of the key, If you wanted it coloured it will most likely cost you more
Can I get a key by this Friday/Saturday? I often get asked this, sometimes quite late in the week. With the large range of keys and colour options I have, I just make to order. However I do usually have some keys on hand ready to go, (Not all designs or colours) just ask me. (Saturday delivery will cost an additional $4.90) This only applies in New Zealand and due to time restrictions is not possible to a Rural Delivery address
Can People write on the back? "Yes you can if you want to, it is your key." I would say however "not a great idea" as the keys are primarily designed as theme keys and to that extent you would most likely damage and ruin the appearance of the key, by using marker pens that may react with the colours used, and show through. I can however make a "rectangle backing piece, that the key would be mounted on. This is made from MDF and has the facing side coloured to compliment the keys colour theme. There would be plenty of room for messages and I think it could also enhance the key. Cost is an additional $25. Click here to see examples
Is the key made of wood, or can I get mine made of wood or metal? No, I only make keys from Acrylic.
How do I order a Key? Just send me an e-mail. For NZ nzinfo@21stkeys.co.nz or Worldwide info@21stkeys.co.nz (Click on your location) I will reply with payment information.
Do you accept credit cards for
payment? Only internet or personal banking
payment, and
(invoce) In New Zealand You do not
need a Paypal A/C
Worldwide just
(invoice) You do not
need a Paypal A/C
Local Boarder Taxes may apply on delivery in some countries
Please note: Transactions through PayPal will include a premium of 5% on total cost I.E. cost of key + courier and packaging
I have a policy of continuous improvement with my designs and reserve the right to change any product for the better without consultation